- PAARL 24H FIELD ASSIST 084 567 1211
- WORCESTER 24H FIELD ASSIST 072 694 2430
- MON - FRI 7.30 - 17.00
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In order for us to provide good customer service, we know what we’re selling, inside and out. We are able to supply a wide selection of both OEM and authorised generic parts for Isuzu and Powerstar Trucks, as well as any in or out of warranty vehicle.
All of our technicians, parts sales and technical administrators are highly-trained on all makes and models of vehicles. We are aware of the most frequently asked questions customers may ask, and we know the answers to assist.
As they say, customer service starts with a smile. We welcome you with a warm greeting should you walk into the truck centre. Even when a customer requests items via telephone, you’ll hear the smile in out voices.
We take the time to regularly review feedback, identify areas for improvement and we make specific changes in our business. So please make sure to tell us how we can do better.
Gratitude is memorable. Regardless of the type of service we have provided you, we thank our customers after every transaction – one of our greatest habits of good customer service.
There’s nothing worse than non-responsiveness. We make every effort to respond quickly to all inquiries, even if it is only to say we’re looking an issue and will be back in touch as soon as possible.
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